Crisis Support Resources

Immediate Emergency Assistance
If you or someone you know is in immediate danger, please call 000 for urgent assistance from police, fire, or ambulance services.

National Crisis Support Services

1. Lifeline Australia

   • Phone: 13 11 14

   • Website: Lifeline Australia

   • Services: 24/7 crisis support and suicide prevention services. Lifeline offers confidential one-on-one support through phone, online chat, and text.

2. Beyond Blue

   • Phone: 1300 22 4636

   • Website: Beyond Blue

   • Services: Mental health support including depression, anxiety, and suicidal thoughts. Provides phone, chat, and email services, along with online forums and resources.

3. Kids Helpline

   • Phone: 1800 55 1800

   • Website: Kids Helpline

   • Services: Free, private, and confidential 24/7 phone and online counselling service for young people aged 5 to 25.

4. Suicide Call Back Service

   • Phone: 1300 659 467

   • Website: Suicide Call Back Service

   • Services: 24/7 phone, video, and online counselling for people affected by suicide.

5. MensLine Australia

   • Phone: 1300 78 99 78

   • Website: MensLine Australia

   • Services: 24/7 telephone and online support for men with family and relationship concerns.

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Local Crisis Support in Tweed Heads

1. Tweed Valley Crisis Support

   • Phone: +61 2 6672 2277

   • Services: Local crisis support services providing assistance with homelessness, financial distress, and urgent needs.

2. The Family Centre

   • Phone: +61 7 5524 8711

   • Website: The Family Centre

   • Services: Offers support for families and individuals, including relationship counselling, parenting support, and youth programs.

3. Tweed Shire Women’s Service

   • Phone: +61 7 5536 3559

   • Website: Tweed Shire Women's Service

   • Services: Provides support for women experiencing domestic violence, homelessness, and other crises.

4. Richmond Fellowship Northern Rivers

   • Phone: 1300 657 672

   • Website: Richmond Fellowship

   • Services: Mental health support and services, including counselling, housing support, and community programs.

5. Headspace Tweed Heads

   • Phone: +61 7 5589 8700

   • Website: Headspace

   • Services: Mental health support for young people aged 12-25, including counselling, work and study support, and physical health services.​

6. Freds Place Tweed Heads 

   • Phone: +61 7 5536 1906

   • Website: Vinnies

   • Services: The St Vincent de Paul Society NSW operates homelessness services throughout NSW to assist people at-risk of or experiencing homelessness. Support is provided to single males and females, single parents, and families.

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Additional Online Resources

• eheadspace: Online and telephone service that supports young people and their families going through a tough time.

  • Website: eheadspace

• SANE Australia: Provides information about mental illness, treatments, and support.

  • Website: SANE Australia

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